Afrirug Shipping Policy

Thank you for choosing Afrirug ! We strive to provide you with an exceptional shopping experience. Please review our shipping policy for information on order processing and delivery.

Processing Time:

  • Ready to Ship Orders: 1 business day.
  • Custom Made Orders: 3-6 weeks, depending on customer specifications and products.

Shipping Method:

  • We offer free shipping on all our products.
  • We use Expedite International Shipping for swift delivery.

Estimated Delivery Times:

  • USA: 3-5 Business days (Duty-Free)
  • EU: 2-4 Business days (Reduced Import Tax)
  • GULF: 3-5 Business days (Reduced Import Tax)
  • Worldwide: 3-8 Business days

Import Tax:

  • USA: Duty-free for our clients.
  • EU and GULF: Import tax is reduced for most countries.

Returns:

  • We accept returns within 30 days of the original purchase date.
  • The item must be unused and returned in its original condition with all tags and packaging intact.
  • The buyer is responsible for the cost of return shipping.

Return Process:

  1. Contact Us: Before returning the item, please contact our customer service team at contact@afrirug.com to initiate the return process.
  2. Packaging: Pack the item securely in its original packaging, and include any documentation that came with it.

Return Shipping:

  • The buyer is responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item.

Contact Information:

  • If you have any questions or concerns about our shipping policy, please contact us at contact@afrirug.com.

Thank you for shopping with Afrirug !